Maura Neil talks with ProspectingToday on how to deliver VIP service to keep your clients coming back.
Making the client feel like they are the first priority is the key to creating repeat referrals. Take the time to schedule client events. Ask open ended questions and try to get to know their real estate needs. Neil’s biggest piece of advice is to truly listen to your clients. Focus on building a great reputation as an agent and a concerned friend. Don’t just focus on closing that next deal, at the expense of building a lasting relationship.
How have you been able to build a solid foundation of a relationship with a prospective client?