Nick Baldwin from Lab Coat Agents is sharing advice on how to stay safe while working as an agent.
We are in a customer service and customer safety industry, so be a leader and put your customers first. Here are my suggestions for moving forward over the next several weeks while you continue to show property and list homes.
❗️Open houses. If you do them, don’t allow 50 people in all at once. Make people wait outside and let a few groups in at a time. Be aware of the size of the home and how many people can practice social distancing while inside. Have someone on each floor making sure visitors don’t touch things or sit on furniture. Your best bet right now, of course, is not to hold open houses at all.
❗️Showings. Require a pre-approval from every buyer agent before they show their client the home. This will cut down on looky-loos and only serious buyers will be allowed in. This cuts down on traffic and on possible germs being spread throughout the home.
❗️Attend every showing of your listing to make sure buyer and buyer agent respect the home, and like the open house, don’t touch anything or sit on furniture.
❗️When meeting buyers for consults, sit 3-6 feet away to keep your social distance. Same with listing consults. Or conduct them via FaceTime or Zoom meetings.
❗️Concentrate on your current pipeline as opposed to actively pursuing new clients for the next several weeks. Meeting complete strangers right now may not be in your best interest.
❗️Be sensitive of your buyers and sellers concerns right now. If someone is worried, they have a right to be and be aware of that. Your EQ is very important at this current time. If they want to hold off for a few weeks, let them. Pushing back with your own beliefs will turn them off and they will find someone else to work with.
We are in a business that brings us in close contact with lots of people we don’t know. Be a leader, as I said before, and put others first and be aware of their feelings.
