A professional from Realogy talks maintaining a growth mindset, and tips for creating an agile and resilient business.
Several factors including record low mortgage rates, moves from urban to suburban areas, people buying second homes while others opted out of high tax states, fueled a huge boom in the real estate market across the nation during the pandemic. We have a ton of momentum heading into 2021. Don’t lose it by not being willing to become more agile in your business.
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“We had to be more agile. We were able to fully embrace a more virtual environment in 2020. We authorized e-signatures and documents. We will carry this forward. We as agents, also feel a great desire to get back to the office in a different way. This is a person to person business. There is a great desire to connect and socialize. Agents miss meeting with a manager for coaching and development,” says Sue Yannaccone, Realogy Franchise Group.
It will become a more hybrid office environment going forward.
“We can be more agile, nimble in our execution of strategy and implementation. We also need to not lose focus on our need to lead with empathy. We have unprecedented access to people’s homes, and we need to respect people who are going through a lot. We learned that a lot this year. Lean into communication and the openness to do things differently,” advises Yannaccone.
What’s the biggest lesson you learned in 2020 you will be implementing in your business moving forward?